Oak Flooring Direct, Expert Delivery Services
Fast & Free!
Its Simple! Free deliveries on all orders over £175.00! (exc vat)
(orders under £175.00 are subject to a small £15.00 charge)
Here at Oak Flooring Direct we are passionate about our high-quality products, and we promise to ensure that your products are delivered on time and in the very best condition. We take extra care to pack your products properly and protect them with additional packaging where required.
Happy To Help!
Things To Check:
- Check your quantities! if you need help with your calculations just let us know our experts are here to advise. (This will avoid unnecessary restocking or delivery charges later).
- Check your order! have you ordered underlay and accessories? it's best to combine these with your flooring order to avoid small order charges later.
- Deliveries may be made using large vehicles or lorries, if you are unable to accommodate large vehicles please call us to discuss your requirements.
- On Delivery Day, Please check that your materials are of the correct type and quantity and delivered in good condition, if for any reason they are not please ensure that you sign for the goods as ‘Damaged’ or ‘Incomplete’ and advise us straight away, claims for damaged materials cannot be made afterward. (Please photograph any damage as supporting evidence).
- Failed deliveries may attract additional costs for return visits.
- Please ensure you allow adequate time for acclimatization of flooring ready for fitting, please do not book fitters until your goods are received in good condition.
- Be sure to store your materials flat and level and in a secure warm and dry location.
- Deliveries are made kerbside so please ensure you have arranged for someone to unload on the delivery date.
- Once installed be sure to protect your floor from following trades.
- Don’t forget its important to clean and maintain your new floor so please order your cleaning and maintenance products with your flooring, our trained staff are here to help advise you.
- Certain remote areas such as Ireland and the Scottish Highlands may attract additional delivery charges, if these are appropriate we promise to advise you as quickly as possible, we promise also to cancel and refund your order in full if you are not happy. These charges are always kept to a minimum.
- See below for our full delivery terms and conditions.